Yoshihiko Suhara, Xiaolan Wang, Stefanos Angelidis, Wang-Chiew Tan
We present OPINIONDIGEST, an abstractive opinion summarization framework, which
does not rely on gold-standard summaries for
training. The framework uses an Aspect-based
Sentiment Analysis model to extract opinion
phrases from reviews, and trains a Transformer
model to reconstruct the original reviews from
these extractions. At summarization time, we
merge extractions from multiple reviews and
select the most popular ones. The selected
opinions are used as input to the trained Transformer model, which verbalizes them into an
opinion summary. OPINIONDIGEST can also
generate customized summaries, tailored to
specific user needs, by filtering the selected
opinions according to their aspect and/or sentiment. Automatic evaluation on YELP data
shows that our framework outperforms competitive baselines. Human studies on two corpora verify that OPINIONDIGEST produces
informative summaries and shows promising
customization capabilities1
.